FREQUENTLY ASKED QUESTIONS
NVE participates in two USDA food programs: TEFAP (Food Bank of Alaska) and FDPIR. All people residing in Cordova may apply. See both applications to select the program that best suites you. You may participate in both programs if you meet the eligibility guidelines.
TEFAP (Food Bank of Alaska) and FDPIR eligibility is based on gross household income or other qualifying factors. See application for details.
Apply for one or both of our food programs by completing the correct application in person or emailing it to email@example.com.
Monthly pickups by appointment take place during the last 2 weeks of each month. TEFAP customers, please call after the 20th of each month to request a pick up time. FDPIR participants will receive a monthly call to put their food list together.
TEFAP (Food Bank of Alaska) requires that all clients reapply every October. Certification is good for 1-year.
FDPIR benefits vary from 1 month to 1 year depending on eligibility. You will be made aware of your renewal date.
Distributions for both programs are once a month.
Freight delivery can effect distribution days. Calling ahead allows us to schedule a specific time for pickup. By staggering our pickups, we are able to better serve you.
You may assign a proxy on your application to act on your behalf for food pickup if you are unable to make it.
Distributions are based on household size. See application for household size guidelines.
We receive a variety of shelf-stable, frozen and fresh foods each month. Types of items vary month to month depending on what stock items TEFAP (Food Bank of Alaska) and FDPIR provide us. If you have any special requests, we are happy to pass that info along.
STILL HAVE QUESTIONS? CALL OR EMAIL US
Questions? Contact Us
Main Contact: Vivian Lian, Food Assistance Program Manager
Phone: (907) 424-2665
Masonic Hall, 400 First Street, Cordova, AK 99574
To schedule an appointment, call or email during NVE regular office hours.
Walk-ins welcome 10AM-3PM Mondays & Wednesdays.
In accordance with federal civil rights law and U.S. Department of Agriculture (USDA) civil rights regulations and policies, this institution is prohibited from discriminating on the basis of race, color, national origin, sex (including gender identity and sexual orientation), disability, age, or reprisal or retaliation for prior civil rights activity.
Program information may be made available in languages other than English. Persons with disabilities who require alternative means of communication to obtain program information (e.g., Braille, large print, audiotape, American Sign Language), should contact the responsible state or local agency that administers the program or USDA’s TARGET Center at (202) 720-2600 (voice and TTY) or contact USDA through the Federal Relay Service at (800) 877-8339.
To file a program discrimination complaint, a Complainant should complete a Form AD-3027, USDA Program Discrimination Complaint Form which can be obtained online at: https://www.usda.gov/sites/default/files/documents/USDA-OASCR%20P-Complaint-Form-0508-0002-508-11-28-17Fax2Mail.pdf, from any USDA office, by calling (866) 632-9992, or by writing a letter addressed to USDA. The letter must contain the complainant’s name, address, telephone number, and a written description of the alleged discriminatory action in sufficient detail to inform the Assistant Secretary for Civil Rights (ASCR) about the na ture and date of an alleged civil rights violation. The completed AD-3027 form or letter must be submitted to USDA by:
mail: U.S. Department of Agriculture
Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW
Washington, D.C. 20250-9410; or
fax: (833) 256-1665 or (202) 690-7442; or
This institution is an equal opportunity provider.